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KLM — Check-in, Baggage & Booking Guide

Everything you need to manage your KLM booking: check-in timing, baggage rules, change and refund policies, and direct links to the official pages.

Online check-in

Check-in opens30 hours before departure (24 hours for flights to/from the US)
Check-in linkhttps://www.klm.co.za/check-in
Online check-in →

Baggage allowance

Carry-onAllowance depends on cabin and route.
Checked baggageChecked baggage depends on the fare chosen.

Baggage rules vary by fare family and route. Always confirm your exact allowance on the booking confirmation email.

Changes & refunds

ChangesFare conditions apply.
RefundsRefundability depends on fare rules.
Manage booking →

Flight status

Check flight status →

Contact

Call +27 10 205 0101

FAQ

When does KLM online check-in open?

KLM online check-in opens 30 hours before departure (24 hours for flights to/from the US) before your scheduled departure. Use the link above to go directly to the check-in page.

What carry-on baggage can I bring on KLM?

KLM allows Allowance depends on cabin and route. as carry-on luggage. Confirm at checkout as fare families may differ.

Is checked baggage included on KLM?

KLM: Checked baggage depends on the fare chosen..

How do I change or cancel a KLM booking?

Fare conditions apply. Refundability depends on fare rules.